7 Best No-Code Chatbot Builders in 2023

By Alex • Updated Sep 24, 2023

Chatbots, essential for customer service, can simulate human conversations, respond immediately, and generate leads. Building a chatbot is now easy with no-code builders.

This article will discuss the top seven no-code chatbot builders in 2023, their features, and their business suitability.

Best Chatbot Builders

1. Intercom
2. Manychat
3. Botsonic
4. Tidio
5. ChatBot
6. Landbot
7. Drift

What makes a great Chatbot Builder

A great chatbot builder should be user-friendly, even for those with zero coding skills. It should offer a variety of features that make it easy to customize the chatbot according to your business needs. Some of the essential features to look out for include:

• Ease of use and setup: A good chatbot builder should have an intuitive interface that allows you to easily set up and modify your chatbot.
• Integration capabilities: Look for a chatbot builder that can seamlessly integrate with your existing systems and platforms. This could range from your website, social media channels, to your CRM system.
• Multi-channel support: The chatbot builder should support multiple channels, allowing your customers to communicate with the chatbot through their preferred channel.
• AI and Natural Language Processing (NLP): These features allow the chatbot to understand and respond to user inputs more naturally and accurately.
• Customizability: The ability to customize the appearance and behavior of the chatbot to match your brand identity is a must.
• Analytical tools: To continually improve your chatbot's performance, the builder should provide analytical tools that offer insights into the chatbot's interactions.

1. Intercom

Known for its powerful customer messaging platform, Intercom also offers an impressive no-code chatbot builder. It's designed to improve customer support, engage users, and generate leads.

Key Features:

• Customizable Messenger: Modify the messenger to align with your brand.
• Outbound Messages: Keep your customers informed with the largest selection of message types.
• Live Chat: Provide real-time support to your customers.
• AI bot: Fin, Intercom's AI bot, can answer up to 50% of customer queries instantly.

Our Take: Intercom stands out for its AI-powered bot, Fin, which can resolve up to 50% of customer queries. It's a great choice if you're looking for a chatbot builder that combines AI capabilities with robust customer messaging features.

2. Manychat

Manychat is a chatbot builder specifically designed for Facebook Messenger. It allows you to create interactive and engaging chatbots to increase leads and improve customer engagement.

Key Features:

• Visual Flow Builder: Create chatbot flows with ease using the drag-and-drop interface.
• Messenger Marketing: Leverage Facebook Messenger to reach out to your customers.
• SMS and Email: Keep the conversation going across channels.

Our Take: If your business heavily relies on Facebook Messenger for customer communication, Manychat is a no-brainer. Its user-friendly interface and powerful features make it a top choice for businesses of all sizes.

3. Botsonic

Description: Botsonic is a versatile chatbot builder that allows you to create AI-powered chatbots for your website or messaging apps. Its key focus is on creating bots that can pass the Turing test.

Key Features:

• AI Algorithms: Improve your chatbot's responses over time.
• Multichannel Support: Connect your chatbot to various channels like Facebook Messenger, LiveChat, Slack, and more.
• Customizable Templates: Choose from a variety of pre-made templates to get started quickly.

Our Take: Botsonic is an excellent choice if you're looking to create a chatbot with advanced AI capabilities. The platform's user-friendly interface and AI algorithms make it easy to create sophisticated chatbots.

4. Tidio

Tidio is a live chat and chatbot platform that aims to boost customer experience with sales, support, and customer service automation. It provides an easy-to-use interface and a wide array of features.

Key Features:

• Live Chat: Engage with website visitors in real-time.
• Chatbots: Automate customer interactions with customizable chatbots.
• Email Marketing: Send personalized emails to your customers.

Our Take: Tidio stands out for its excellent balance of live chat and chatbot capabilities. Its user-friendly interface and robust feature set make it an excellent choice for businesses looking to automate their customer interactions.

5. ChatBot

ChatBot is a user-friendly chatbot builder that lets you design, deploy, and track chatbots across multiple channels. It's equipped with AI algorithms that help improve responses over time.

Key Features:

• AI Algorithms: Improve your chatbot's performance with AI.
• Multichannel Support: Connect your chatbot to different platforms and channels with one click.
• Customizable Templates: Choose from various templates to quickly build your chatbot.

Our Take: If you're looking for a chatbot builder that combines ease of use with advanced AI capabilities, ChatBot is an excellent option. It allows you to create chatbots quickly and improve their performance over time with AI algorithms.

6. Landbot

Landbot is a no-code chatbot builder that allows you to create chatbots from scratch without any coding experience. It offers a straightforward process for building chatbots in just a few easy steps.

Key Features:

• Drag-and-Drop Interface: Create your chatbot with ease using the simple drag-and-drop interface.
• Pre-Made Templates: Kickstart your chatbot creation with various pre-made templates.
• Multichannel Support: Connect your chatbot to different platforms and channels.

Our Take: Landbot stands out for its simplicity and ease of use. Its drag-and-drop interface and pre-made templates make it an excellent choice for those new to chatbot creation.

7. Drift

Drift is a conversational marketing platform that offers a no-code chatbot builder. It's designed to help businesses manage complex sales cycles and engage with potential customers conversationally.

Key Features:

• Conversational AI: Engage customers with personalized interactions.
• Live Chat: Let your customers chat with human agents in real-time.
• Integrations: Connect Drift to your existing tools for seamless operation.

Our Take: If you're a B2B company looking to build a chatbot, Drift could be the perfect fit. Its focus on conversational AI and integrations make it a powerful tool for managing complex sales cycles.

Frequently Asked Questions

What is a no-code chatbot builder?

A no-code chatbot builder is a tool that allows you to create a chatbot without any coding knowledge. It usually has a user-friendly interface and offers a variety of features to customize your chatbot.

Why should I use a no-code chatbot builder?

No-code chatbot builders are easy to use and don't require any technical expertise. They allow you to create a chatbot quickly, saving you time and resources. Moreover, they offer a variety of features that help you tailor your chatbot to your business needs.

How can a chatbot benefit my business?

A chatbot can enhance customer service by providing instant responses to customer queries. It can also help generate leads, drive sales, and improve customer engagement. By automating repetitive tasks, chatbots can also save you time and resources.

Can I use a chatbot builder if I don't have any coding skills?

Yes, no-code chatbot builders are designed for people without any coding skills. They usually have a user-friendly interface that allows you to create a chatbot using simple drag-and-drop actions.

Can I integrate a chatbot with my existing systems?

Yes, most chatbot builders offer integration capabilities. This allows you to connect your chatbot with your existing systems, such as your website, social media channels, or CRM system.

How much does a chatbot builder cost?

The cost of a chatbot builder varies depending on the platform and the features it offers. Some platforms offer free plans with basic features, while others charge a monthly or annual fee for more advanced features.

Conclusion

To conclude, no-code chatbot builders are an excellent investment for any business looking to enhance customer service and drive sales. With their user-friendly interfaces and robust features, they make it easy for anyone to create a chatbot.

Whether you're a small business owner or a large enterprise, there's a chatbot builder out there that meets your needs and budget.

All Chatbot Builders